Build your own solutions

Pony Solutions

We build our own appsWe don't commission them: we think them up, write them and use them ourselves, every day.

We make them runFewer steps, less waiting: every gesture that can go, goes.

And we keep them safeEncrypted data, untouched evidence, access you can see. Before we sell them, we protect them.

Every tool we sell, we first had to depend on. We build it, we break it, and only what survives leaves the house. Speed here is not a feature — it is impatience made useful. Safety is not a promise — it is self-interest.

Our stable

The back office that runs itself.

Symbiote attaches to a company and becomes part of it: mail, customers, calendar and finance in one place, with agents working inside.

Pancake reads bills straight from the inbox and files them on its own; the others reply, remember and close the loop. It is the system we run Pony Solutions on every day — private by default, encrypted, and it wears your brand, not ours.

  • Mail, calendar, customers, financeOne place, one login, one search.
  • Pancake reads the billsStraight from the inbox, and files them on its own.
  • Private by defaultEncrypted, and it wears your brand, not ours.

Symbiote live

Watch someone work in it: mail, calendar, bills, agents — no slides, the real thing.

Sweet to you.
Merciless to them.

Fraudulent returns and chargebacks stopped before they cost you a thing.

Three fronts, one system.

Twinkie does not look at the single order: it follows behaviour patterns, how the person behind it moves. It is born from cyber intelligence, and from there come fraud prevention and chargeback prevention.

  1. Cyber intelligence

    A lab that reads real frauds and turns them into signals.

    A lab analyses frauds and techniques on real cases and turns them into signals. It follows behaviour patterns, not the single order, and learns from every report of our users and of the platforms we protect: what hits one, protects everyone.

  2. Fraud prevention

    Stops the return or the account before the damage.

    A return shipped from another city, a tampered label, a delivery outside the warehouse, a reused template: Twinkie recognises them and stops the return or the account before the damage, with a readable reason and a person who can review everything.

  3. Chargeback prevention

    The dossier is already there, and goes out through Stripe.

    When a dispute arrives the evidence is already there — order, delivery, conversations — encrypted and chained. Twinkie builds the dossier and answers via Stripe, Shopify and PayPal; every decision can be reopened to see what the system knew.

Our apps are already at work across Europe.

  • 1,000Active users
  • 1,000+Merchants running our software
  • 10K+Tasks our apps do by themselves, every day

The boring half of the job, done by itself.

Pancake pulls the bills out of the inbox and files them. The others answer, remember and close the loop. Twinkie learns from every fraud it sees, on every shop we protect.

The software we build, and run.

Four apps of ours, in the hands of the people who use them every day. We think them up, we write them, we use them first, and only then do we sell them.

Symbiote Symbiote
Symbiote
Quaderna Quaderna
Quaderna
Appello Appello
Appello
Twinkie Twinkie
Twinkie

Shall we talk?